1. Who We Are
Handpeak ("we", "us", "our") is operated by Yangquan Enci Trading Co., Ltd. This policy explains what information we collect through shophandpeak.com and how we use it.
2. Information We Collect
- Email address — when you subscribe to launch notifications or pre-order updates.
- Order information — when sales open: name, shipping address, and order details (payment is processed by our payment provider; we never see or store your full card number).
- Usage data — pages visited, device and browser type, approximate location, collected via cookies and similar technologies.
3. How We Use Your Information
- Send you launch, pre-order and order-related updates
- Operate, maintain and improve our website
- Measure the effectiveness of our marketing
- Meet legal and accounting obligations
4. Cookies & Analytics
We may use analytics and advertising tools such as Google Analytics, Meta Pixel and TikTok Pixel. These tools use cookies to understand how visitors use the site and to show relevant ads. You can disable cookies in your browser settings; the site will still work, though some features may be limited.
5. Sharing of Information
We do not sell your personal information. We share data only with service providers that help us operate (hosting, email delivery, analytics, payment processing, shipping carriers), each bound by their own privacy obligations, and when required by law.
6. Your Rights
Depending on where you live (including California under CCPA/CPRA and the EU/UK under GDPR), you may have the right to access, correct, delete or opt out of the sale/sharing of your personal information. To exercise any right, email support@shophandpeak.com. You can unsubscribe from marketing emails at any time via the link in each email.
7. Data Retention & Security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission over the Internet is 100% secure.
8. Children
Our website is not directed at children under 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the latest version; material changes will be announced on this page.
10. Contact
Privacy questions: support@shophandpeak.com